Office Policies
Insurance Policy
Dental Insurance is different from Medical Insurance. Many patients aren’t familiar with the specifics of their dental insurance benefits. Your dental benefits are based on the agreement your employer negotiated with your insurance carrier. Please review the insurance benefit booklet provided by your employer to better understand the coverage and benefits available to you as part of your periodontal procedures, dental implants, or other specialist dental treatments. The portion of the payment covered for procedures varies depending on the plan you or your employer has selected.
An estimate of the amount covered by your insurance company will be provided at the time of your treatment, based on the information they provide to us. The estimate is never a guarantee of benefits or the amount that will be paid. We file all dental insurance claims as a courtesy to our patients. This does not, however, transfer the responsibility of your financial obligation to the insurance company. If the amount paid by the insurance company is less than or greater than the estimate, then you will be billed the difference or issued a credit on the account in the event of an overpayment.
If you have any questions about your coverage, our financial policies, or available financing options for periodontal treatment, please contact our office prior to your visit.
Cancellation Policy
Kindly provide at least 48 hours’ notice for any appointment that needs to be rescheduled. Appointments cancelled in less than 24 hours’ notice may be subject to a cancellation charge.